We'll cover topics suitable for brokers and customers from how to run and build a business to how to support leaders and employees. We'll also include product knowledge sessions, commercial risk insights and People Risk expertise.
NIBA CPD and ANZIIF CIP points are available for selected webinars.
Changes have been made to the way in which NIBA CPD and ANZIIF CIP points are earned with Q Academy.
You’ll still be able to obtain professional development points by participating in e-Learning modules, most live Q Academy webinars and selected Q Academy programs, however, past webinars will no longer qualify for points.
Live webinars: How to earn professional development points
- Select a webinar and register for the session. Once registration is completed, you’ll receive an email confirmation from “Q Academy” with a calendar invite attached. This contains a personalised link to access the webinar on the day.
- Join the live webinar using your personalised link sent in the registration confirmation. Your attendance will not be recorded, and points will not be awarded if you use a forwarded link or watch as part of a group without logging in using your personalised link.
- Stay for a minimum of 90% of the session to qualify for ANZIIF CIP and NIBA CPD points.
Your training record
Participants who have met the above requirements will be emailed a training record within five business days of the webinar.
If you’re unable to locate your training record, please check the inbox and junk folder of your work and personal email address before reaching out for assistance via [email protected].
Upcoming webinars
Q Academy with Keith Abraham – Accelerating Business Growth
In the Accelerating Business Growth webinar, renowned business coach and author, Keith Abraham, delivers a focused and results-oriented program designed to help insurance brokers and professionals unlock their full potential and accelerate the growth of their businesses. This high-impact session covers practical strategies for expanding client bases, boosting sales, and enhancing operational efficiency within the competitive insurance industry.
Key learning outcomes:
- Strategic vision & goal setting: Learn how to set clear, actionable business goals that align with both short-term objectives and long-term growth.
- Client acquisition & retention: Discover innovative marketing techniques and proven sales strategies that help you attract new clients while deepening relationships with existing ones.
- Enhancing customer experience: Master the art of providing exceptional client service that leads to long-term loyalty, referrals, and a competitive edge in the market.
- Optimising sales performance: Gain insights into driving sales effectiveness through streamlined processes, advanced sales techniques, and leveraging digital tools to boost conversions.
Presenter: Keith Abraham
Keith Abraham is a renowned business coach, keynote speaker, and bestselling author with over 25-years of experience helping entrepreneurs and organisations achieve growth. Known for his practical strategies and motivational approach, Keith empowers clients in various industries, including insurance, to unlock their potential and accelerate business success.
International Women’s Day – March Forward presented by Milo Wilkinson
International Women's Day (IWD) provides an important opportunity to recognise and build on our progress towards gender equality and the ongoing change we can all drive by having an inclusive mindset and challenging gender stereotypes.
UN Women Australia unveils ‘March Forward’ as the official theme for IWD 2025, commemorating 30 years since the United Nation’s Beijing Declaration and Platform for Action for achieving gender equality.
Milo Wilkinson will explore the 2025 theme – March Forward: taking decisive, bold steps to turn our commitments into action.
Following an award-winning international career, Milo has become one of the most respected behavioural scientists globally specialising in behavioural patterns, crisis leadership, analysing human behaviour, and advocating for equality.
During this event, Milo will share her passion for inclusion, insights from her groundbreaking work in behavioural patterns and science and the change she is leading to achieve gender equality.
Milo will also be available to answer any questions you have during a live Q&A at the end of her keynote.
Learning outcomes:
- Understand the significance of the 2025 International Women's Day theme, "March Forward," and how it connects to the legacy of the UN's Beijing Declaration and Platform for Action, as well as the ongoing efforts to drive gender equality.
- Explore the role of behavioural science in challenging gender stereotypes and promoting inclusivity, including practical insights on how individuals and organisations can take bold steps to turn commitments to gender equality into meaningful action.
- Gain an understanding of Milo Wilkinson's work in behavioural science, including how her research on human behaviour and crisis leadership informs strategies for advancing equality and driving systemic change.
Presenter: Milo Wilkinson
Milo Wilkinson is an international award-winning Behavioural Scientist who specialises in behavioural patterns, crisis leadership and she spends her days analysing human behaviour to predict outcomes.
As a Behavioural Scientist, criminal profiler, high-performance sporting, and corporate coach, Milo Wilkinson has studied CEOs, top athletes, psychopaths, criminals, and everyone in between. She has seven degrees in the areas of cognitive and clinical neurosciences, criminal sciences, psychology and psychotherapy.
Milo has recently completed a world first co-design project with Harvard University Neuroscience Department secretly discovering the functions of the unconscious brain and has been the Peak Performance Behavioural Scientist for some top Sporting Teams across the globe.
Watch on demand for expert risk insights and tips to help you lead more effectively and calmly.
Q Academy
Professional development, training and support for our brokers and partners.